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A failure in the water supply line that runs from the street to your home can cost thousands in unexpected repairs, which are your responsibility. Avoid this high cost and the hassle of hiring a contractor by signing up for our Water Line Replacement Program.

This program provides coverage for the repair or replacement of a water line that has failed due to normal wear and tear. For just pennies a day, you can get benefits that will save you time and money:

  • Coverage for the repair or replacement of a residential water supply line.
  • No service call fee.
  • Service 24 hours a day, 365 days a year.
  • The low monthly fee can be added to your PSNC Energy bill.

Preferred Restoration Program

Our Water Line Replacement Program includes basic site restorations, but by adding Preferred Restoration, you can ensure your property will be restored to its original condition. Here’s what Preferred Restoration coverage provides:

  • Up to $1,000 towards the complete restoration of your paved surface or yard that was disturbed during the course of normal excavation.
  • Pavement restoration includes labor and relevant material for asphalt or concrete sidewalks, driveways, steps, porches and patios.
  • Landscaping restoration includes labor and sod, mulch, shrubs up to five gallon size, trees up to six feet in height and resetting of bricks/stones for sidewalks, driveways, walls and patios.

Pricing Information

Your coverage goes into effect 30 days from enrollment and you may cancel at any time. See our Water Line Replacement Program Terms and Conditions and Preferred Restoration Terms and Conditions for full coverage details.

Need more information? Call 1-888-396-5144.


PSNC Energy appliance sales, installation, maintenance, and repair are not a part of the regulated services offered by PSNC Energy and are not in any way sanctioned by the North Carolina Utilities Commission. There is no advantage to customers of PSNC Energy if they buy these products or services from PSNC Energy. A customer does not have to buy such products or services in order to continue to receive the same safe and reliable natural gas service from PSNC Energy.