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Enroll in our Water Heater Repair and Replacement Program, and you’ll receive complete repair service for your gas or electric water heater no matter what its age.* And if we can’t repair it, we’ll replace it.

For just $7.95 per month, you’ll have:

  • Expert Repair Service – Our technicians are specially trained to repair and replace gas and electric water heaters, so the job is done right the first time.
  • Up to $1,000 per year in repair and replacement costs. This should cover most standard electric or gas water heaters up to 55 gallons. Required code upgrades are not covered under the basic plan.
  • The low monthly program fee can be added to your PSNC Energy bill.
  • Prompt, professional and reliable customer service representatives are available to take your call, day or night.
  • A service call fee of only $25.

Premium Upgrade Option

  • For an additional $2.95 per month, you can DOUBLE your coverage up to $2,000 a year, plus get up to $500 towards code required upgrades at replacement. (Covers items such as: stands, pans, expansion tanks and pressure relief valves).
  • Includes disposal of your old water heater at replacement.

Pricing Information

* Tankless models are not covered.

Your coverage goes into effect 30 days from enrollment. See our terms and conditions for full coverage details.

Need more information? Call 1-888-396-5144.


PSNC Energy appliance sales, installation, maintenance, and repair are not a part of the regulated services offered by PSNC Energy and are not in any way sanctioned by the North Carolina Utilities Commission. There is no advantage to customers of PSNC Energy if they buy these products or services from PSNC Energy. A customer does not have to buy such products or services in order to continue to receive the same safe and reliable natural gas service from PSNC Energy.