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Traditional Plan

Enroll in our Water Heater Repair & Replacement Plan, and you’ll receive complete repair service for your standard gas or electric tank water heater no matter what its age.* And if we can’t repair it, we’ll replace it. We've partnered with HomeServe, a leading administrator of home repair programs, to offer the Water Heater Repair & Replacement Plan.

For just $7.95 per month, you’ll have:

  • Expert repair technicians who are specially trained to repair and replace gas and electric water heaters, so the job is done right the first time.
  • Up to $1,000 per year in repair and replacement costs.* This should cover most standard electric or gas water heaters up to 55 gallons. Required code upgrades are not covered under the traditional plan.
  • The low monthly fee can be added to your PSNC Energy bill.
  • Prompt, professional and reliable customer service representatives are available to take your call, day or night.
  • A service call fee of only $25.

Premium Plan

  • For an additional $2.95 per month, you can DOUBLE your coverage up to $2,000 a year, plus get up to $500 towards code required upgrades at replacement. (Covers items such as: stands, pans, expansion tanks and pressure relief valves).
  • Includes disposal of your old water heater at replacement.

Pricing Information

Water Heater Repair & Replacement Plan Monthly Plan Cost Service Call Fee
Traditional Plan $7.95 $25.00
Premium Plan $10.90 $25.00

Tankless models are not covered.

*See our traditional plan terms and conditions and premium plan terms and conditions for full coverage details. Your coverage goes into effect 30 days from enrollment.


PSNC Energy appliance sales, installation, maintenance, and repair are not a part of the regulated services offered by PSNC Energy and are not in any way sanctioned by the North Carolina Utilities Commission. There is no advantage to customers of PSNC Energy if they buy these products or services from PSNC Energy. A customer does not have to buy such products or services in order to continue to receive the same safe and reliable natural gas service from PSNC Energy.