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PSNC Energy is becoming Dominion Energy

Traditional Plan

Enroll in our Water Heater Repair & Replacement Plan, and you’ll receive complete repair service for your standard gas or electric tank water heater no matter what its age.* And if we can’t repair it, we’ll replace it. We've partnered with HomeServe, a leading administrator of home repair programs, to offer the Water Heater Repair & Replacement Plan.

For just $7.95 per month, you’ll have:

  • Expert repair technicians who are specially trained to repair and replace gas and electric water heaters, so the job is done right the first time.
  • Up to $1,000 per year in repair and replacement costs.* This should cover most standard electric or gas water heaters up to 55 gallons. Required code upgrades are not covered under the traditional plan.
  • The low monthly fee can be added to your PSNC Energy bill.
  • Prompt, professional and reliable customer service representatives are available to take your call, day or night.
  • A service call fee of only $25.
  • If your system can't be fixed, or if parts are no longer available, you may choose to receive $800 to be used toward the purchase and installation by us of a tankless water heater.*

Premium Plan

  • For an additional $2.95 per month, you can DOUBLE your coverage up to $2,000 a year, plus get up to $500 towards code required upgrades at replacement. (Covers items such as: stands, pans, expansion tanks and pressure relief valves).
  • Includes disposal of your old water heater at replacement.
  • If your system can't be fixed, or if parts are no longer available, you may choose to receive $1,600 to be used toward the purchase and installation by us of a tankless water heater.*

Pricing Information

Water Heater Repair & Replacement Plan Monthly Plan Cost Service Call Fee
Traditional Plan $7.95 per unit $25.00
Premium Plan $10.90 per unit $25.00

Tankless models are not covered.

*See our traditional plan terms and conditions and premium plan terms and conditions for full coverage details. Your coverage goes into effect 30 days from enrollment.


PSNC Energy appliance sales, installation, maintenance and repair programs are not a part of the regulated services offered by PSNC Energy and are not in any way sanctioned by the North Carolina Utilities Commission.