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Traditional Plan

We are proud to partner with HomeServe, a leading administrator of home repair programs, to offer the HVAC Repair Plan to keep your heating and air conditioning systems up and running.

With the average cost of HVAC repairs often running into the hundreds of dollars, the savings you get from using our HVAC Repair Plan just once could more than pay for the cost of a year’s worth of service.

It's the smart, easy way to avoid unexpected repair bills. Here’s why:

  • Professional and reliable customer service representatives are available to take your call, day or night.
  • The low monthly fee, which can be added to your PSNC Energy bill, covers many of the most expensive HVAC system repairs. Our plan covers one heating unit (i.e. furnace) and one cooling unit (i.e. air conditioner). If you need coverage for additional units, please call 1-833-500-2622.
  • Each service call is only $50.

Premium Plan

  • For an additional $4.95 per month, you can receive total parts’ repair coverage for the lifetime of your HVAC system.
  • If your HVAC system can’t be fixed, or if parts are no longer available, you will receive a $750 credit* toward the purchase of a new system.

Pricing Information

HVAC Repair Plan Monthly Plan Cost Service Call Fee
Traditional Plan $11.95 $50.00
Premium Plan $16.90 $50.00

Your coverage goes into effect 30 days from enrollment in the Traditional Plan, or 90 days from enrollment in the Premium Plan. You are responsible for all parts and services not covered under the contract. You may cancel at any time. See our Traditional Plan Terms and Conditions and or Premium Plan Terms and Conditions for full coverage details.

*Customer must be enrolled in Premium HVAC Repair Plan for a minimum of 12 months in order to receive the purchase/installation credit.


PSNC Energy appliance sales, installation, maintenance, and repair are not a part of the regulated services offered by PSNC Energy and are not in any way sanctioned by the North Carolina Utilities Commission. There is no advantage to customers of PSNC Energy if they buy these products or services from PSNC Energy. A customer does not have to buy such products or services in order to continue to receive the same safe and reliable natural gas service from PSNC Energy.