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PSNC Energy is becoming Dominion Energy

Traditional Plan

You don’t want a broken furnace to leave you in the cold. Now, you can protect yourself from an unexpected furnace breakdown for just $5.95 a month, thanks to our partnership with HomeServe, a leading administrator of home repair programs.

The Furnace Repair Plan provides an easy and convenient way to ensure your home stays warm in the winter without the hassle of furnace repair expenses.

Plan features:

  • Protection against costly repair bills -- If your furnace breaks down, we’ll repair it. We cover most working parts. All brands of furnaces are covered, regardless of age.
  • Professional customer service representatives are available to take your call day or night.
  • Affordability -- The program charge can be included on your monthly PSNC Energy bill. If your furnace breaks, you pay just a $50 service call fee.
*Important Note: You do not need the Furnace Plan in addition to the HVAC Plan unless you have a second furnace/heating unit that you wish to have covered.

Premium Plan

  • For an additional $2.95 per month, you can receive total parts’ repair coverage for the lifetime of your home’s furnace.
  • If your system can’t be fixed, or if parts are no longer available, you will receive a $500 credit* towards the purchase of a new furnace.
Furnace Repair Plan Monthly Plan Cost Service Call Fee
Traditional Plan $5.95 per unit $50.00
Premium Plan $8.90 per unit $50.00

Your coverage goes into effect 30 days from enrollment in the Traditional Plan, or 90 days from enrollment in the Premium Plan. You may cancel at any time. See our terms and conditions for full coverage details.

*Customer must be enrolled in the Premium Plan for a minimum of 12 months in order to receive the purchase/installation credit.

PSNC Energy appliance sales, installation, maintenance, and repair are not a part of the regulated services offered by PSNC Energy and are not in any way sanctioned by the North Carolina Utilities Commission. There is no advantage to customers of PSNC Energy if they buy these products or services from PSNC Energy. A customer does not have to buy such products or services in order to continue to receive the same safe and reliable natural gas service from PSNC Energy.