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Call 811 before you or someone you hire starts digging — for a landscape project, building project or any other. North Carolina law requires that you call at least three full working days (not including the day of the call) prior to beginning excavation.

After you have called 811, PSNC Energy will send a representative to mark the location of utility lines so you or your contractor can avoid them. Line marking is free, and once completed, good for 15 working days.

Read the complete text of this law.

Failure to notify 811 prior to beginning excavation can endanger life, limb and property, and can result in fines of up to $1,000. Please keep in mind that you are responsible for violations resulting from the work of contractors you hire.

All damages, regardless of size, must be reported to PSNC Energy so representatives can inspect for safety and future reliability. If damage endangers life, health or property, immediately notify 911 and then PSNC Energy. Take appropriate actions to minimize hazards until PSNC Energy and the police or fire departments arrive.

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Call before installing:

  • Septic tanks and sewer lines
  • Swimming pools
  • Wells
  • Sprinklers and water lines
  • Basketball goal posts or mailbox posts
  • Fences and deck posts
  • Trees and shrubs