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GASTONIA, NC (Nov. 18, 2019) – Dominion Energy is offering tips during Utility Scam Awareness Week to help customers recognize the signs of utility imposters in time for the holiday season.
“The holidays can be stressful, and scammers know that customers may let their guard down during this busy time of year,” said Scott Swindler, general manager of Operations and Maintenance. “Dominion Energy will never make threatening phone calls, demand you to pay over the phone or ask you to pay with prepaid cards”
Recognize the red flags of utility scamming activity:
What to do if you think you have received a scam phone call:
To receive scam alerts through the NC Attorney General's office, visit ncdoj.gov/Home/iConstituent-eNewsletter.aspx to sign up. Remember, Dominion Energy customer service representatives are ready to help customers with payment concerns. Customers are encouraged to contact the utility before their due date between 7 a.m. to 9 p.m. Monday-Friday.
About Dominion Energy
Nearly 7.5 million customers in 18 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable, and safe energy and is one of the nation's largest producers and transporters of energy with more than $100 billion in assets providing electric generation, transmission and distribution, as well as natural gas storage, transmission, distribution and import/export services. The company expects to cut generating fleet carbon dioxide emissions 80 percent by 2050 and reduce methane emissions from its gas assets 50 percent by 2030. Please visit www.DominionEnergy.com to learn more.