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GASTONIA, N.C. (Sept. 25, 2019) – Dominion Energy is reminding seasonal customers to schedule a service reconnection appointment before the scheduling rush that the first cold spell of the season brings.
“Fall can be a busy time for families and having natural gas service restored before it gets chilly is one less thing to worry about later,” said Scott Swindler, general manager of Operations and Maintenance for the company. “We encourage customers to either have their service restored before temperatures drop or consider year-round service if it’s more convenient.”
By reconnecting service in early fall, customers will be ready to heat their homes when colder temperatures arrive and will avoid longer wait times associated with the significant increase in scheduling requests. Customers may also benefit from leaving their natural gas service on year-round to avoid the need to schedule appointments to shut off or restore service each year.
Customers can schedule a pilot relighting appointment one of the following convenient ways:
Now is also a good time for customers to revisit energy-saving measures to implement during the colder months ahead and dominionenergync.com/save has easy, straightforward tips to help customers save.
About Dominion Energy
Nearly 7.5 million customers in 18 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable and safe energy and is one of the nation's largest producers and transporters of energy with more than $100 billion of assets providing electric generation, transmission and distribution, as well as natural gas storage, transmission, distribution and import/export services. The company expects to cut generating fleet carbon dioxide emissions 80 percent by 2050 and reduce methane emissions from its gas assets 50 percent by 2030. Please visit www.DominionEnergy.com to learn more.