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Gastonia, N.C. – National 811 Day is Sunday, and Dominion Energy urges homeowners and professional excavators to put safety first by calling 811 to have underground utility lines located before any digging project. A recent nationwide survey found 42% of homeowners will put themselves and the safety of their community at risk by not calling 811 before they dig.
“The call to 811 is fast, free and North Carolina State Law,” said Scott Swindler, General Manager of operations and maintenance for Dominion Energy North Carolina. “More importantly, it’s the right and safe thing to do to avoid inconvenient outages, traffic disruptions and serious public safety issues in your neighborhood.”
Dominion Energy aims to dispel common misconceptions about 811, the process and its importance:
Myth 1 “Calling 811 takes time and money away from my project.”
Fact: The call to 811 and the professional locate service is paid by utilities for your safety. If you’re on-the-go, you can conveniently request line markings at nc811.com or through the NC811 app.
Myth 2 “I remember when the utilities were put in.” or “I’m digging in a spot that was marked before.”
Fact: Erosion and root system growth can change the depth and location of buried lines, or your utility companies may have completed work on their facilities since your last call.
Myth 3 “I’ve hired a contractor or landscaper to do the digging project. They know what they’re doing.”
Fact: Your contractor or landscaper does not know where underground utility lines are located. Always check with your contractor to make sure that they have contacted 811 and utilities have been marked before digging-related work begins.
Myth 4 “There’s no need to call 811 if there’s a pipeline marker. The marker shows me where the line is.”
Fact: Dominion Energy pipeline markers indicate that there is a pipeline in the area. Calling 811 is still required to know the location of the pipeline.
Myth 5 “If I hit a gas line and nothing happens, it’s not a big deal.”
Fact: Even if the line doesn’t appear to be damaged, call Dominion Energy at 1-800-251-7234. Protective coating damage or even a small dent in a gas line could cause an issue in the future.
State law requires the call to 811 three full business days before beginning digging activities. When you click or call 811, you will be asked to provide information about the location and nature of your digging project. Underground facility owners have three full business days to mark lines. Once all utility lines have been marked, dig carefully within 24 inches of each side of the markings. If you can avoid digging near the marks, consider moving your project to another part of your yard.
About Dominion Energy
Nearly 7.5 million customers in 18 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable and safe energy and is one of the nation's largest producers and transporters of energy with about $100 billion of assets providing electric generation, transmission and distribution, as well as natural gas storage, transmission, distribution and import/export services. The company expects to cut generating fleet carbon dioxide emissions 80 percent by 2050 and reduce methane emissions from its gas assets 50 percent by 2030. Please visit DominionEnergy.com to learn more.