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GASTONIA, N.C. (Jan. 15, 2019) – PSNC Energy, a subsidiary of Dominion Energy, reminds residential customers facing financial hardships, including those impacted by the federal government shutdown, that they may be eligible to receive assistance through one of the company’s customer assistance programs.
“We understand that the federal government shutdown and other challenging situations may be making it difficult for some of our customers to pay their gas bill,” said Terina Cronin, PSNC Energy General Manager of Customer Service. “We’re dedicated to serving our customers’ needs, whether that’s through one-time assistance or longer-term assistance.”
In addition to Budget Billing, which provides a more predictable energy bill every month and special payment arrangements, PSNC Energy can connect customers with community action agencies throughout its service territory to provide customers with the following assistance programs, including:
For more information about how PSNC Energy can help when customers need it most, visit psncenergy.com/paying-my-bill/payment-assistance. To set up a special payment arrangement, call Customer Service at 1-877-776-2427.
Customers are also encouraged to revisit energy-saving measures during the winter. Follow these tips to save energy:
For additional energy efficiency tips, visit psncenergy.com/save.
About PSNC Energy
PSNC Energy headquartered in Gastonia, N.C., is franchised to serve a 28-county service area in North Carolina. The utility distributes natural gas to more than 577,000 customers in 96 cities and communities, including the Raleigh, Durham, and Chapel Hill areas in the north central part of the state; the Concord, Statesville, Gastonia, and Forest City areas in the Piedmont; and the Asheville, Hendersonville, Brevard, and Sylva areas in the western part of the state. More information about PSNC Energy is available through the company’s web site at psncenergy.com, Twitter and Facebook.
About Dominion Energy
Nearly 7.5 million customers in 18 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable, and safe energy and is one of the nation's largest producers and transporters of energy with about $100 billion of assets providing electric generation, transmission and distribution, as well as natural gas storage, transmission, distribution, and import/export services. As one of the nation's leading solar operators, the company intends to reduce its carbon intensity 60 percent by 2030.