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Gastonia, N.C. (June 30, 2017) – PSNC Energy was deemed one of America’s most trusted utility brands in a national study released this week.
Conducted by one of the world’s largest market research firms (Market Strategies International), the Cogent Reports 2017 Utility Trusted Brand & Customer Engagement™:ResidentialStudy ranked PSNC Energy among the top eight natural gas providers in the nation for brand trust. The study surveyed a representative sampling of residential customers of the 130 largest U.S. electric and natural gas utility companies. Respondents were asked to rate their utility on attributes such as customer focus, reputation, community support, communications effectiveness, and environmental dedication.
“We are dedicated to providing our customers safe, reliable energy,” said George Ratchford, PSNC Energy vice president of operations. “But our customers also care about our commitment to the environment and our communities. We are honored that our customers trust us to deliver on those expectations.”
PSNC Energy, headquartered in Gastonia, N.C., is franchised to serve a 28-county service area in North Carolina. The utility distributes natural gas to more than 550,000 customers in 96 cities and communities, including the Raleigh, Durham, and Chapel Hill areas in the north central part of the state; the Concord, Statesville, Gastonia, and Forest City areas in the Piedmont; and the Asheville, Hendersonville, Brevard, and Sylva areas in the western part of the state. More information about PSNC Energy is available through the company’s web site at psncenergy.com, Twitter and Facebook.