Water Line
Replacement Program

A failure in the water supply line that runs from the street to your home can cost thousands in unexpected repairs, which are your responsibility. You can avoid this high cost and the hassle of hiring a contractor by signing up for PSNC Energy’s ServiceCare Water Line Replacement Program.

Water Line Replacement Program
The Water Line Replacement Program provides coverage for the repair or replacement of a water line that has failed due to normal wear and tear. For just pennies a day, you can get benefits that will save you time and money:

• Coverage for the repair or replacement of a residential water supply line.
• No service call fee.
• Service 24 hours a day, 365 days a year.
• On-time service scheduled at your convenience.
• Low monthly fees – add to your PSNC Energy bill or automatically deduct it from your bank account. See pricing information below.

See our Terms and Conditions for full details.

Preferred Restoration Program
Our Water Line Replacement Program also includes basic site restorations. But water supply line repairs often require more than basic restoration. With our Preferred Restoration Program, you can ensure your property will be restored to its original condition. Here’s what our coverage provides:

• Up to $1,000 towards the complete restoration of your paved surface or yard that was disturbed during the course of normal excavation.
• Pavement restoration includes labor and relevant material for asphalt or concrete sidewalks, driveways, steps, porches and patios.
• Landscaping restoration includes labor and sod, mulch, shrubs up to five gallon size, trees up to six feet in height and resetting of bricks/stones for sidewalks, driveways, walls and patios.

See our Terms and Conditions for full details.

For information, call toll-free 1-888-396-5144. Need a repair now? Click here.

*Please note:
The monthly plan cost is $3.95 if the home is within 1-125 ft of water main; $5.45 if the home is within 126 – 250 ft. of the water main; and $6.95 if the home is within 251 – 500 ft. of the water main.

PSNC Energy's ServiceCare Protection Plans are not a part of the regulated services offered by PSNC Energy and are not in any way sanctioned by the North Carolina Utilities Commission. There is no advantage to customers of PSNC Energy if they buy these products and services from PSNC Energy's ServiceCare Protection Plans. A customer does not have to buy products or services from PSNC Energy's ServiceCare Protection Plans in order to continue to receive the same safe and reliable natural gas service from PSNC Energy.