Before you or someone you hire start digging — for a landscape project, a building project or for any other reason — call 811, a new "Call Before You Dig" number that will connect you to the North Carolina One Call Center (NC One Call).
Make the call. State law requires that you call your utilities before you dig. So notify the North Carolina One Call Center by dialing 811 to have your utilities located before beginning any excavation work. When a utility locate request is received by NC One Call, utilities have two business days beginning at 12:01 am of the next business day to mark their underground facilities.
- Wait. Technicians will mark the location of utility lines on your property at no cost to you. You can then safely begin your digging project.
- Respect the markings to ensure your safety.
- Dig with care. If you accidentally hit a natural gas pipeline, call PSNC Energy immediately at
Calling 811 is a free service and it's the law. Not calling could result in injury or service disruption in your neighborhood, so make that call!
Check out the Call Before You Dig Brochure (PDF 52KB) for more details.
Projects that warrant NC One Call notification include the installation of:
- Septic tanks and sewer lines
- Swimming pools
- Sprinkler systems and water lines
- Basketball goal posts or mailbox posts
- Fences and deck posts
- Trees and shrubs
Remember, calling before you dig doesn’t cost a thing, but not calling could result in property damage or serious injury.
North Carolina One Call Center
Dial 811 or 1-800-632-4949
*The 811 logo is a registered trademark of Common Ground Alliance.