Sign up for Budget Billing and avoid fluctuations in your PSNC Energy bill. We'll project your energy charges for the next 12 months and spread that amount into 12 equal payments, which will be your monthly Budget Billing payment.
For each of the next 12 months, your bill will show your actual usage and charges, your total amount due, and your special Budget Billing amount.
We regularly check your account to prevent large balances from adding up. An adjustment to your account may be necessary under certain circumstances, including if:
- Your billing rate changes.
- You add or eliminate equipment resulting in dramatic increases or reductions in your natural gas usage.
- Your natural gas usage changes significantly due to weather abnormalities.
Energy usage and charges typically vary from month to month during the course of the year. However, payments under Budget Billing generally remain the same. The program is designed so that in some months your payments are less than your actual usage amount (i.e., your account may run a debit balance), while in some months your payments are more than your actual usage amount (i.e., your account may run a credit balance).
After 12 months, we'll recalculate your bill based on your actual usage.
If the total amount you paid during the 12-month period is less than your actual billing amount (you owe us), then you can either pay the difference in full or have the difference added to your recalculated amount for the next 12 months.
If the total amount you paid is more than your actual billing amount (we owe you), then we'll apply that amount to your recalculated amount for the next 12 months.
Additionally, PSNC Energy’s policy is to assess a late payment charge of 1.0% to any balance that is not paid by the due date. Therefore, while enrolled in the Budget Billing program, late payment charges do apply to the monthly Budget Billing balance, if not paid by the due date, regardless of whether your account is carrying a debit or credit balance.
For additional information or assistance, call our Customer Service Center at 1-877-776-2427.