PSNC Energy customers pay lowest winter rate in seven years 
But colder than normal weather drives up heating costs

GASTONIA, N.C. (Jan. 18, 2010) ... This winter PSNC Energy customers are paying 26 percent less for their natural gas service compared to a year ago. In fact, the winter residential rate at $0.96 per therm is the lowest it’s been since 2003. While the low rate makes a difference, the extreme cold felt across North Carolina earlier this month has driven up home heating bills.

Heat makes up more than 40 percent of the monthly energy bill, but customers can make simple changes that will help hold down costs.

  • Set the thermostat at 68°F. Each degree above 68° can significantly increase heating costs.
  • Consider installing a programmable thermostat that automatically lowers the temperature even further than 68° overnight or while no one is at home.
  • Caulk around windows and replace old weather-stripping around doors to keep the cold air out and visit for more tips.

Although winter is well underway, it’s not too late to enroll in PSNC Energy’s Budget Billing program. This program gives customers the opportunity to avoid fluctuations in their bill, particularly weather-related ones. Here’s how it works:

  • Based on a home’s usage history, PSNC Energy will estimate bills for the next 12 months and spread that amount into 12 equal payments. To get more details on the Budget Billing program or to sign up, customers can call toll-free at 1-877-776-2427 or visit

PSNC Energy wants to help customers weather the effects of colder than normal temperatures, and those with a payment concern are encouraged to contact the company before the due date.

  • Customers can call toll-free at 1-877-776-2427. Customer relations specialists are available 24 hours a day, seven days a week.

PSNC Energy, headquartered in Gastonia, N.C., is franchised to serve a 28-county service area in North Carolina. The utility distributes natural gas to approximately 472,000 customers in 96 cities and communities, including the Raleigh, Durham, and Chapel Hill areas in the north central part of the state; the Concord, Statesville, Gastonia, and Forest City areas in the Piedmont; and the Asheville, Hendersonville, Brevard, and Sylva areas in the western part of the state. More information about PSNC Energy is available through the company’s web site at

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