Can you provide service for my water heater?
PSNC Energy offers a Tank Water Heater Check-up Program. For just $94.95, a PSNC Energy service technician will:
  • Check for water leaks, corrosion, and overall safe operation of tank
  • Visually inspect pilot assembly and burner compartment
  • Test thermocouple for proper operation
  • Add 10 feet of insulation to the hot water line to eliminate heat loss making it more energy efficient
  • Make sure venting system is drawing and operating properly

To schedule an appointment, call toll-free 1-877-776-2427.

Get fast, quality appliance repair coverage for your water heater and other appliances with PSNC Energy's ServiceCare Protection Plans.

Tank Water Heater Check-up Program is not applicable if customers have tankless (or instantaneous) water heat, or if their water heater was installed after 07/1/2005. Those installed after this date have sealed burners and are not eligible for the program.

PSNC Energy appliance sales, installation, maintenance, and repair are not a part of the regulated services offered by PSNC Energy and are not in any way sanctioned by the North Carolina Utilities Commission. There is no advantage to customers of PSNC Energy if they buy these products or services from PSNC Energy. A customer does not have to buy such products or services in order to continue to receive the same safe and reliable natural gas service from PSNC Energy.

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