First, have the following information available:

• Your complete address, including city, where you would like service
• Your mailing address, if different than the address where you want service
• Your phone number
• Your Social Security number or tax ID
• Your driver's license number and expiration date
• If applicable, your spouse's name and Social Security number
• The name of a contact person and a phone number
• If applicable, your landlord’s name

Next, call toll-free 1-877-776-2427. An interpreter is available if needed. (The person responsible for the account must make the call.) We’ll let you know if anything else is needed and what to expect. A deposit may be required.

Customer Service representatives are available 24 hours a day, seven days a week.